I need financial assistance.
United Way is not legally set up to provide direct financial assistance to individuals, but we work with many community partners that do. The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will provide an alternate number where one is available.
If you have trouble, you can call your local United Way and they may be able to point you in the right direction. Find your local United Way.
I need help with medical issues, or other services.
The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will usually provide an alternate number.
If you are having medical issues, you might also want to check with the case manager/social worker at your local medical facility. They are often very helpful in accessing available resources. If you have trouble, you can call your local United Way and they may be able to point you in the right direction. Find your local United Way.
I want to volunteer.
You won't be alone. There are 2.8 million volunteers working with United Way to make a difference. There are a few ways you can find volunteering opportunities near you.
First, go to our volunteer page and type in your ZIP code to find available opportunities are listed for your area.
Or you can call our 2-1-1 help line, a 3-digit number like 9-1-1, but for access to health and human services. People can call 2-1-1 if they need help, or want to offer help. Our staff may know of available opportunities.
Finally, you can connect with your local United Way, which might be able to direct you. Find your local United Way.
- I am interested in working with United Way as an intern or employee.
I want my business to be involved with United Way.
That's great! And it's a conversation you should have with your local United Way, unless you're specifically interested in United Way Worldwide in Alexandria, Virginia. More information about the work of United Way Worldwide is available elsewhere on this website. Specific regional programs and other details are available at your local United Way. Find your local United Way.
I want to request funding for my agency or project.
This is a question for your local United Way, since almost all funding happens at the local level. Local United Ways are independently incorporated nonprofit organizations with their own grantmaking guidelines and local volunteers who make funding decisions. Find your local United Way.
What does United Way do?
United Way is engaged in nearly 1,800 communities across more than 40 countries and territories worldwide. As the largest privately-funded nonprofit in the world, we create solutions that build stronger communities. We're improving education, strengthening financial stability and making communities healthier. But we don't do it alone. Nearly 2.6 million volunteers and 9.6 million donors are engaged with us across the world to advance community-based and community-led solutions.
We bring people and organizations together to do more together than any of us can do on our own. Employers, nonprofits, government, faith organizations, educators, labor, health providers, community leaders, youth and many others partner with us. Together, we tackle some of the world's toughest issues. We're after solutions that create real change. It's not simple, or easy. But we're making progress, and seeing results.
Want to know more? Please read more about the work of United Way.
If you want to know more specifics about what's happening in your community, please connect with your local United Way. Find your local United Way.
What are United Way's overhead and administrative costs?
United Way Worldwide is the leadership and support organization for a network of local United Ways engaged in nearly 1,800 communities across more than 40 countries and territories worldwide. Our work is supported by the 1% membership fee paid by local United Ways. Local donors support work in their communities through local United Ways. Local United Ways are independent organizations: separately incorporated nonprofits with their own CEOs and Boards of Directors.
Overhead rates vary at local United Ways. The U.S United Way network’s administration/overhead rate of 13.8% is very competitive with the nation's top 100 nonprofits. It's well below industry standards and recommendations (like the Better Business Bureau Wise Giving Alliance at 35% and the Office of Personnel Management/OPM at 25%). United Way helps hundreds of other nonprofits maintain low overhead rates, too.
If you want information about your United Way's expense or overhead rates, please contact your local United Way. Find your local United Way.
I feel pressured to give at my workplace.
Giving should always be a personal matter and decision, free from coercion.
We don't want campaigns using undue pressure in any way, shape or form. That's not who we are, and it's in direct conflict with our operating standards. That's why we conduct training programs for fundraisers. We emphasize the use of information and education, not pressure tactics. We recommend that workplace fundraising be led by peers, not managers. And we discourage the practice of setting 100 percent participation as a campaign fundraising goal.
United Way's Board of Directors has made this official by adopting the following policy statement: The Board of Governors of United Way ... believes that the most responsive contributors are those who have the opportunity to become informed and involved. A well-planned campaign with an effective communications program, conducted by committed volunteers, will ensure responsive contributors. While we have always been unalterably opposed to coercion, we do recognize a responsibility to state our beliefs formally, as freedom of choice is a basic tenet of our democratic society.
If you have felt pressured to donate to a United Way campaign, we encourage you to raise those concerns directly with your local United Way. Find your local United Way.
- I work at a local United Way and have a question for United Way Worldwide.
Does United Way support Planned Parenthood?
United Way Worldwide, the leadership and support organization for the network of local United Ways, does not provide financial support to Planned Parenthood.
All funding decisions by local United Ways are made by individual United Ways based on an assessment of local needs. United Way Worldwide does not dictate funding decisions to local United Ways. Out of nearly 1,200 local United Ways in the United States, only a small number (less than 6 percent) provide support to Planned Parenthood. The amount of financial support represents less than one tenth of one percent of total United Way revenue. In many of these instances, funding for Planned Parenthood is the result of specific requests from individual donors.
No United Way funds are currently used, or have ever been used to support abortion services. Several local United Way partners provide professional family and individual counseling services, which include professional counseling on pregnancy-related problems.
Local United Way-funded Planned Parenthood programs focus on community health maintenance (e.g. communicable disease prevention; medical care service; family planning; health education; public awareness services; and family preservation) and strengthening services like counseling and family life education.
What is the salary of president and CEO Brian A. Gallagher?
Brian Gallagher’s salary in 2014 was $532,552. Based on Mr. Gallagher’s successful performance of specific objectives in 2014, the Executive Compensation Committee and Board of Trustees provided him with incentive pay of $157,500.
Mr. Gallagher’s total compensation includes $367,894 in deferred compensation benefits which were reported as accruals in 2012 and 2013. The requirement to report the actual payment in 2014 constitutes a double reporting requirement by the IRS, as these funds were accrued and reported in prior years.
Mr. Gallagher has donated to United Way throughout his more than 30 year career at the charity and is a member of the Tocqueville Society, the honor society of the organization’s most dedicated donors.
Aren’t the salaries listed for Mr. Gallagher and others high for a charitable organization?
United Way salaries are comparable to other top charities and foundations in the United States, including members of the Leadership 18, a group of the country’s largest, most recognized public charities, as well as U.S. based charities with worldwide missions and scope of activities and certain private foundations with philanthropic missions similar to UWW. United Way is the world’s largest privately-funded charitable organization, with nearly 1,800 locally-based United Ways in more than 40 countries and territories. United Way raises in excess of $5 billion annually around the world.
How are salaries determined?
The Executive Compensation Committee of the Board of Trustees commissions an annual review by an independent consulting firm to evaluate UWW’s compensation against the competitive market. The evaluation is intended to ensure that the compensation program falls within a reasonable range of competitive practices for comparable positions among similarly situated organizations, specifically, the nation’s largest public charities (Leadership 18) and certain private foundations. Following the review, the Committee evaluates UWW’s overall competitiveness and the appropriateness of the overall program, and then makes recommendations to the full Board of Trustees on salary adjustments, annual incentive opportunities and performance goals and objectives for the upcoming year.
How do you choose which organizations are used to benchmark CEO compensation?
In 2014 United Way benchmarked itself against other large U.S. based charities that comprise the “Leadership 18,” a group of the largest and most recognized public charities in the United States, as well as other U.S. based charities with worldwide missions and scope of activities and certain private foundations with global philanthropic missions similar to UWW.
Why did Mr. Gallagher’s salary increase from 2013 to 2014 (from $525,000 to $532,000)?
In January 2014, based on Executive Compensation Committee assessment and recommendation and Board approval, Mr. Gallagher received a base salary adjustment to $532,552, an increase of approximately 3% which was the first increase in his base pay since 2011.
Why is Mr. Gallagher receiving $157,500 in incentive pay?
The organization strongly believes that pay should be tied to performance. A significant portion of Mr. Gallagher’s pay is tied to the achievement of organizational goals.
How is performance-based pay factored in, or is all of this pay guaranteed?
Performance-based pay is not guaranteed. UWW uses performance-based annual incentive compensation in order to place a significant portion of the senior executives’ pay at risk. The incentive plan measures such things as United Way network revenue, strategic growth, UWW outreach, and community impact. The Board of Trustees approves goals for the entire network on an annual basis and measures achievement against those goals at the end of each year. Incentive pay is based upon both individual and organizational performance.
None of these responses address my concern.
Please use the form on our Contact Us page and submit your question to United Way Worldwide.
Still looking for answers? Contact us.